Director of Anti-Fraud & Scam Solutions

Director of Anti-Fraud and Scam Solutions

Department:  Global Anti-Fraud Business Unit

Location: This is a fully remote role, although Barcelona, London or Abu Dhabi is preferred.

Term: Full-time | Permanent 

Mission: Founded in 2014, FNA’s mission is to make the financial system safer and more efficient. 

Why is this role important?

At FNA, we're not just building software; we're building a safer, more resilient financial world. Our fraud and scam solutions are at the forefront of this mission, empowering countries and financial institutions to combat financial crime and protect vulnerable populations. FNA’s Director of Anti-Fraud and Scam Solutions will report to the President and be a key player in this fight, leading the charge in developing and delivering cutting-edge technology that makes a real difference.

This isn't just another tech job; it's a chance to:

• Protect consumers worldwide from payment fraud and scams.
• Spearhead the go-to-market, development and implementation of FNA's National Fraud Portal (NFP) solution that directly impacts the security and stability of the global financial system and disrupts financial crime.
• Make a tangible positive impact with thought leadership in the fight against financial crime, sharing your expertise at global conferences and influencing industry best practices.

About the Role:

As Director of Anti-Fraud and Scams Solutions, you'll shape the future of fraud prevention by guiding the strategic direction of our fraud-fighting technology. 

• This entrepreneurial role involves establishing and leading a high-performing team supporting the company’s NFP solutions while planning and building Client Success and Delivery functions.
• Champion the client perspective as you collaborate closely with the Product Lead to shape the NFP Product Development Roadmap, ensuring it meets market needs and exceeds client expectations.
• Drive business growth while working alongside the Sales team to identify and secure new business opportunities, leveraging your expertise as a subject matter expert to support the sales pipeline.
• Leverage your thought leadership during client roundtables and speaking engagements, and partner with Marketing to develop engaging content (articles, whitepapers, videos) and execute impactful campaigns.

Who we are looking for:

We're not looking for just any tech leader. You must be a strategic thinker with a deep understanding of fraud and a relentless drive to turn cutting-edge technology into commercial success. 

You'll fit right in if you bring:

• 15+ years experience defining end-to-end fraud program strategy, scoping problems, and designing solutions with internal and external stakeholders (product, engineering, sales) with proven execution.
• Experience of representing organisational priorities at conferences and events and producing influential thought leadership content, ideally in a high-growth company. 
• Firm understanding of payment systems, fraud detection technologies, and risk management tools with familiarity of emerging trends. 
• Fraud expertise and understanding of fraud operations (risk management frameworks/programs, fraud analytics, fraud risk and controls, fraud detection operations, fraud analytics, SAR filings, mule detection, and fraud-related laws, rules, regulations, and industry practices).
• Exceptional communication and interpersonal skills, with the ability to influence and drive change.
• Experience in remotely managing cross-functional teams and third-party relationships.
• You're a team player with tenacity underpinned by self-awareness and empathy.
• Ability to travel occasionally.

Why join FNA?

• Own and deliver meaningful work with a global impact.
• Rapidly advance your career, thinking, and skills in a high-growth tech company.
• Collaborate with a diverse international team of innovative and high-achieving colleagues.
• Annual budget for personal and professional development.
• Flexible, remote working since 2014.
• International team off-sites in sunny locations. 
• We reward curiosity, initiative, execution and reliability with opportunity.

About FNA:

FNA is a leader in advanced network analytics and simulation.

Our software is used to uncover hidden connections and anomalies in large, complex datasets, to predict the impact of stress events, and to optimally configure financial systems and infrastructures.

FNA is trusted by the world’s largest central banks, government authorities, commercial banks and financial infrastructures.

Equal Opportunity Employer 

All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Our Commitment To Diversity

FNA's DNA includes diversity, equity, inclusion, and belonging (DEIB). Our international team consists of a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential. 

Remote Working

FNA maintains remote and flexible working that is driven by client needs. This may involve a combination of remote work and occasional travel to client sites or our hubs for collaboration and team building.